Privacy Policy

1. Introduction

Novaeon Force ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novaeon-force.com or engage our landscape design services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation
• Subscribe to our newsletter
• Contact us via phone or email

This information may include:

• Full name
• Email address
• Phone number
• Property address
• Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule consultations and site visits
• Prepare project proposals and quotes
• Communicate about our services and projects
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website or conducting our business
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we discover we have collected such information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +44 20 3793 5044
• Address: 24A Wyndham Rd, Kingston upon Thames KT2 5JS, United Kingdom